Phase 3 Updates + July Hours: Curbside Pickup & Delivery

We are offering curbside pickup on Tuesday through Saturday for the month of July. We will also continue to offer delivery upon request.

As we evaluate the restrictions on Phase 3 and see COVID cases continue to spike in other regions, we have made the decision to continue to operate with curbside &  delivery options ONLY through the month of July.

While Phase 3 in Virginia lifts occupancy restrictions, it still requires a  6 foot separation and mandatory masks. As you can imagine, a 6 foot separation in our cozy boutique and masks in a small tasting environment is not a sustainable business model for us right now. We opened Crystal Palate to connect in an intimate and meaningful way with our community and these restrictions make it extraordinarily difficult to do that. There is no playbook for what we are all dealing with, but please know we are trying to do the right thing to protect you and our staff and keep our business a part of this community for years to come. 

While it looks like we will be “social distancing” for awhile longer than we anticipated, we will be offering “touchless” curbside service to bring you the products you know and love! Please plan ahead and follow us on Instagram & Facebook for daily updates and review our offerings and schedule below. We are hoping to re-open to shoppers by appointment in August. We will keep you posted.

Our Hours

Tuesday: 2pm-6pm (Curbside Pickup)
Wednesday 2pm-6pm (Curbside Pickup)
Thursday: 2pm-6pm (Curbside Pickup)
Friday: 2pm-6pm (Curbside Pickup)
Saturday 11am-3pm (Curbside Pickup)

No minimum order required for pickup.  Let us know your preferences (sparkling, white, rose & red) and your budget and we will curate the perfect selections for you. Orders must be pre-paid before pickup. For deliveries, we require a $50 minimum order. Deliveries are complimentary for the East Beach area and Crystal Palate Club Members. We offer delivery upon request within 10 miles of the shoppe for a $10 fee.

How do I order?

All orders must be emailed to by 2pm each day for weekday orders and by 12pm for a Saturday order. If you place an order after these times, please give us a call at 757-264-5373 and we will do our best to process your order that day. 

When emailing your order, please include your full name and phone number. Someone will call you back for payment information. Pre-payment  is required. Not sure what you want? No problem! You can schedule a FaceTime call and we’ll walk you through some of our products. If you have any other questions, please give us a call at 757-264-5373. 

Welcome to Crystal Palate Wine & Gourmet

Crystal Palate is a wine boutique and education center located at 4500 Pretty Lake Avenue in the beautiful coastal community of East Beach in Norfolk, Virginia.

We have a thoughtfully curated selection of 100+ wines from around the world, artisanal cheeses, gourmet items, custom gift boxes and gift certificates. We specialize in wine education and offer several wine classes every month. We also offer professional Wine & Spirit Education Trust (WSET) courses as a satellite provider for the Capital Wine School. All WSET Courses at this location are conducted and administered by the Capital Wine School. Our owner Crystal Cameron-Schaad is a graduate of the prestigious WSET Diploma program, which is considered the gold standard in the international wine & spirits industry. Crystal is one of 10,000 wine professionals world-wide to receive this accolade since the program began in 1969. Crystal is also a nominated wine educator with the WSET. 

Meet Our Team

At Crystal Palate, we are passionate about wine education! We have an incredible team with extensive experience in the wine and culinary trade. We have three certified sommeliers on staff and look forward to helping you find the perfect wine for every meal and every occasion.

Weekly Tastings

Join us every Wednesday from 5:00pm-7:00pm and Saturday from 4:00pm-6:00pm for our weekly educational tastings. Each week, Crystal picks a new theme to explore. Our educational tastings are $10 per person. Purchase any two bottles and receive a complimentary tasting.


  • Crystal Palate’s Premiere Cru Club Membership – $250/year (Limited to 50 memberships per year) 
    o  Complimentary Weekly Tastings for 2 (Wednesday & Saturday)
    o  15% off wine by the case
    o  10% off other wine & gourmet purchases
    o  Member rates for special events & classes
    o   1 reusable canvas wine tote
  • Crystal Palate’s Grand Cru Club Membership – $750/year
    (Limited to 30 memberships per year. We have a few spaces currently available. Please call us at 757-264-5373 or stop by the shoppe to learn more). 
     All perks of Premiere Cru +
    o   2 bottles of wine per month from Crystal’s featured region of the month with tasting notes & pairing suggestions 
    o  First Friday Premium Tastings
    o   2 tickets for a wine education class or special tasting event per year


“Beautiful shop, great selections, cheese and chocolate! The gift packaging is perfect.” – Nancy King, Norfolk, VA 

“Crystal is a wine goddess. She is amazingly knowledgeable, incredibly well-poised, and so articulate when it comes to wine that you can tell that it is her passion through and through.” – Katie & Van Smith, Richmond, VA

“Love the shop! So thrilled to have it in the neighborhood. Thanks so much for all of your help today!” – Mandi Kahles, Norfolk, VA 

“We were at your shop this morning and chatted a little about our taste in wines. You suggested a few and we are so pleased with the wine for our dinner tonight! Absolutely perfect!” – Line Daigle, Norfolk, VA

Crystal is not only extremely knowledgeable about wine, all types and from many regions, she also made the evening fun and entertaining! She shared information about the wines so that the novice felt included and the experienced felt challenged.” ~ Bob Howard, Virginia Beach, VA 

“An amazing evening of wine tasting, delicious charcuterie, and an educational tour of Italy and its grapes, all thanks to the lovely Crystal! So fun.” ~Betsy Butzer, Norfolk, VA

“Highly recommend for a special night out. Crystal is amazing and she simply spoils you with delicious wines and fabulous food parings.” ~ Karen Strathmann, Norfolk, VA

Chatham Vineyards

Summer Wines

Dean and DeLuca